2025 Pool Pass Update

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The pool pass software has changed this year. You will no longer use the MokoApp and you can delete this app. This year, we will be using Access Granted for electronic pool passes. All residents must register for a pool pass online. Registrations do not transfer from the previous system. Any guest passes on your account from MokoApp will transfer to your Access Granted account prior to the pool opening. You will be able to purchase additional guest passes and nanny passes in the Access Granted system as well.

Registration is open and you may use the link below to access the online pool pass application. During the registration process, you will be asked if you would like to receive an e-pass or a classic hard copy card-style pass. E-passes are the preferred option and allow you to download your pass(es) directly to your phone or other device at no cost. If you opt for a classic card pool pass you will be responsible for the $5 per card fee, and Access Granted will mail the passes directly to you. 

During the registration process, you will be prompted to upload proof of address for all members over the age of 18 that live in your home. You cannot add members to your pool account that do not live in your home. Memberships cannot be shared among families or friends. Proof of residency may be in the form of a state issued identification card, driver’s license, or a utility bill showing your name and address.  Passes will not be issued without this information. 



https://swimmingpoolpasses.net/hiddenbrook-swim-tennis-club/

All owners must be current in their assessments to use the pool! If your account is currently delinquent, your request will not be approved. To pay your membership fees, please login to the homeowner portal: https://icm.cincwebaxis.com/

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Registrations will be processed weekly but not on weekends. All registrations must be completed by Friday May 23rd at noon to ensure approval by opening day. Any applications received after 12pm on May 23rd will not be guaranteed approval by opening day. Please allow ample amount of processing time for your application. All applications submitted correctly will be approved prior to the pool opening. If your application is deemed incomplete, you will receive an email explaining the issue and asked to resubmit.